Collecting Personally Identifiable Information
Personally identifiable information may be collected during registration, ordering and billing, during customer service interactions or when you enter a contest. Personally identifiable information is never shared in ways unrelated to the methods described below without notifying you of the intent beforehand, and also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.
During registration, you may be prompted for your name and email address for authentication and verification purposes. These steps may be necessary to ensure users are properly identified and authenticated as a qualified user. Some offerings and promotions on this site may be restricted to members of certain organizations and, by providing your email address, and subsequently having your account verified, you may benefit from these offerings and promotions.
Ordering and Billing
When you place an order, you may need to supply your credit card information along with the corresponding mailing information. This information may be required to fulfill your order. Your credit card information is not stored on our server; it is simply passed on to the credit card processing system for validation. You may also be prompted for your name and email address to create your online receipt and for us to send you order related emails.
Personally identifiable information may be collected if you report a problem or submit an inquiry to our customer service team(s). A record of that correspondence may be maintained to provide you with an optimal customer service experience.
Entering a Contest or Promotion
Furthermore, information from you may be collected for entry into contests and similar promotions when you voluntarily choose to participate. All contests have their own terms and conditions which can be viewed on the contest’s page.
Using Personally Identifiable Information
Your personally identifiable information is not sold, traded or rented to others.
We do employ other trusted companies to perform certain functions on our behalf, including order fulfillment and delivery, as well as credit card processing. These business affiliates have access to personal information needed to perform their functions, but are not permitted to use your personal information for any other purpose.
Additionally, information related to the order of a product may be shared with the supplier of that particular product, for warranty and support purposes. This may include your name, date of your order and product purchased.
If you have questions about how one of our business partners or suppliers use information about you, contact them directly.